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Joseph M. Jaffe

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CAREER SUMMARY

Technical professional with over 13 years of experience in product testing. Award-winning and safety-minded professional possessing exceptional ability to diagnose and resolve problems. Excellent hardware and software integration experience with demonstrated commitment to developing and implementing systems and solutions that improve efficiency. Solid track record of leading documentation development including manuals, installation guides and help files. Experienced with a variety of software, hardware, and networking devices.

CERTIFICATION AND TECHNICAL EXPERTISE

CERTIFICATION

* Microsoft Certified Professional * Refrigerant Transition and Recovery Certification * ASE Certified in Brakes/Air-Conditioning/Alignment

TECHNICAL EXPERTISE

White box and Black box Testing	Crystal Reports	Control systems (PID/PLC/Press controls)	PCAnywhere
Oracle	Electrical wiring and codes	FileMaker Pro	Multi-Meters / Oscilloscopes
System diagrams	Lotus Notes	Electromechanical devices	PE Explorer
Chart Recorders	RoboHelp	Microsoft Windows	TCP/IP
Unix/Linux	IPX/SPX	HVAC operation/maintenance	MAC OS
VB.Net	Machine/automotive repair	Microsoft Office Suite	Welding/soldering
Winzip	Crane operation	Hydraulics (operation and repair)	Adobe Reader/Writer
Freehand	Pervasive SQL	Microsoft SQL Server	Gateways/Routers/NIC/Hubs/Modems/Wireless

PROFESSIONAL EXPERIENCE

Annapolis Computing - Annapolis, Maryland

Present

Web Application Test and Programmer Presently performing the following using VB.Net, ASP, and text scripting.

Programming and testing shopping carts
Email confirmations
SQL access and query
Load testing

HONEYWELL INTERNATIONAL – Acton, Massachusetts

1998 - 2004

Product Specialist, Wintriss Group Performed the following duties as specialist for a line of data acquisition and process control products:

Coordinated software and hardware engineering groups to design next generation of data acquisition software
Developed test routines across multiple OS platforms, recording errors and bugs onto Oracle database
Presented weekly project status review, enhancements, and beta sight feedback when applicable
Executed third tier troubleshooting, debugging, and integration of full hardware and software product line
Authored product manuals, installation guides, and software help files
Designed demonstration software and training seminars

Awards:

Bravo Award – For demonstrating a high level of safety consciousness in the work environment
Six Sigma Greenbelt – Completion and acceptance of team project tasked to improve technical supports recording and elevation of customer requests for problem resolution

COMPUTER ACCESS CONSULTING– Danvers, Massachusetts; Acton, Massachusetts

1998 - 1999

Co-Founder Formed a business partnership to found a licensed computer consulting company:

Designed and installed systems and networks for private businesses
Maintained and upgraded existing systems and networks
Advised businesses on available technologies and software

UNITED TECHNOLOGIES, CARRIER CORPORATION DIVISION – Syracuse, New York

1990 - 1997

Laboratory Technician Performed the following duties in support of development of reduced CFC and CFC-free compressor prototypes:

Conducted tests of various system parameters for efficiency, safety, and reliability
Implemented support modifications and developed specialized equipment and test fixtures to meet performance objectives
Configured PC for automated control and monitoring of experiments

Awards:

EEAP(Engineering Employee Appreciation for Performance) Award – Nominated and awarded three years in a row for displaying a high level of competency in executing duties related to laboratory testing and team work

EDUCATION AND PROFESSIONAL CERTIFICATIONS

UNIVERSITY OF MARYLAND UNIVERSITY COLLEGE– Adelphi, Maryland

Expected - 2009

Bachelors Degree in Computer Studies (Continuing education - Part time)

BOSTON UNIVERSITY – Tyngsboro, Massachusetts

1997

MCPS Certification in Microsoft Windows NT

SYRACUSE UNIVERSITY – Syracuse, New York

1991 - 1997

Independent Studies in Information Studies Program

MOHAWK VALLEY COMMUNITY COLLEGE – Utica, New York

1990

Associate Degree in Occupational Studies - HVAC & Electrical

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